Who we are
Our website address is: https://www.timstone.photo.
What personal data we collect
Order Entry
The process of purchasing products from us requires that you provide some personal information, since we need to know some things about you in order to process your payment and ship your product to you. This includes your billing and shipping addresses, first and last name, your email address, your phone number, the products and shipping options you selected, how much you paid, the date of your order, and any additional instructions you provided with your order.
Contact form
Our contact form requires a user to enter an email address, a first name, and a message. This information is only used to create an email which is sent to our administrator. We do not retain this information.
Cookies
Our site uses cookies to maintain certain information used by the site to provide service to visitors. It also uses cookies to maintain the link between visitors and their shopping cart. By using the site, visitors agree to the placement of these cookies in their browser’s storage. If you do not consent to this, you may use your browser’s facilities for blocking cookies. If you do this for our site, it will very likely malfunction.
Analytics
Our site performs basic web analysis on data contained in logs recording user activity. These logs include the ip-address a visitor used, the time of day of each interaction with the site, and the url visited. The logs do not include personal information. These logs are retained indefinitely for historical and trend analysis.
Why we need the data we collect
Contractual necessity
We need the data we ask from you to fulfill the contract we made with you when you gave us money for our products. This contract includes shipment of your product to the location you have identified, and contacting you for refund or alternate product arrangements should we be unable to fulfil your order.
Compliance with legal obligations
Some of our processing of the data we collect from you is required for legal reasons, including tax calculations where applicable.
Legitimate interests
There are behaviors you expect of legitimate businesses, such as confirmation of your order and status update emails. Without the data we collect, it would be impossible for us to provide the good service you expect.
What we do with your data
How we protect your data
Our site is hosted by DreamHost, an Infrastructure as a Service cloud provider. DreamHost takes security very seriously, and we use facilities provided by DreamHost to secure our site. Please take time to read their Privacy Policy.
Our site uses a state-of-the-art SSL certificate from Comodo.com. All interaction with this site is performed using HTTPS, with encryption utilizing this certificate.
Our site utilizes a widely used and trusted internal firewall and security scanner to block intrusion attempts.
Our site utilizes software produced by WooCommerce to manage our product catalog and enable you to purchase items. Please take some time to read WooCommerce’s Privacy Statement.
Who we share your data with
Our site uses a third party payment processor, Stripe.com, to securely and safely handle the process of taking payment from the payment card a visitor uses while purchasing a product. Information provided by the visitor and transmitted to Stripe includes payment and billing information, and your email address. Payment card information is not stored on our site. Please take some time to read Stripe’s Privacy Policy.
When you conclude an order with us, we ask if we may add you to our mailing list. You may opt out of this by unchecking that option on the Check Out page. If you don’t opt out, we will add your name, mailing address, and email address to our mailing list. Our mailing list is a managed by a third party, MailChimp.com. Please take time to read their Privacy Policy and their Security Policy.
How long we retain your data
Other than payment information, we retain all the information you provide us as you order products indefinitely for historical and trend analysis purposes.
What rights you have over your data
If you have purchased a product from us at any time, we will provide you with a report of all the information we hold about you, including any data you have provided to us, upon request. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
We can be contacted using our Contact Form, or by emailing us at admin @ timstone dot photo.